Saturday, March 21st, 2009 at
5:13 am
Ally asked:
My Baxi combi boiler is not working – a warning light comes on and looking at the manual and online it said it was either fan, flue or pcb problem. A plumber has now been out and replaced the pump, which did not fix the problem. He has ordered another part – no idea what. He is coming tomorrow to put this part in but cannot guarantee it will work – he says he might have to replace the pcb. The question is, can he just keep charging. I can get British Gas to repair the boiler for a guaranteed £168 but this plumber says he can’t guarantee his charges as the part tomorrow might not be right. Can he charge when he has not fixed the problem or am I within my rights to get someone else? Boiler was fitted this plumber roughly 4 years ago.