What is usually done to remedy ***** in a new tub-surround installed by plumber during a remodel job?
Lasko tub company inspected the ***** in the surround and determined it was NOT a factory default but probably happened when plumber moved the tub and surround from the cold outside and it became brittle and subject to cracks if hit against something. Rep said the one piece of the surround cannot be purchased and the entire two-piece surround and matching tub would have to be purchased. Rep said he could fix ***** at a cost of $125. I’m told it would be undetectable.
So, what do I do?……Have the plumber (or contractor) pay to have it repaired? Or, should I demand a whole new 3-piece outfit be installed (which would really tear up my walls and make a bigger mess)? What is normally done? Anyone out there know?
The showed up 2 weeks after installation. Just want to know if the plumber has these cracks usually repaired, or the entire 3-piece unit replaced (since the one piece cannot be purchased separately but I am afraid of the damage caused by removing entire unit).
Tagged with: Cracks • Factory Default • Plumber
Filed under: Decorating & Remodeling
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Make the plumber pay for the repair, or take it out of what you owe him.
Get the rep to put his findings in writing so you have something to give the plumber when you ask him to pay for the repair. (not just the price, but the cause of the damage.)
Fiberglass repairs are usually pretty good if they are in a spot that does not get alot of flex, like where you will stand.
I would tell the plumber it is their responsibility to fix it and warranty the repair for at least a couple of months.